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Key Account Management (KAM) is an innovative approach used by business-to-business suppliers to manage customer relationships; however, it can end up a massive flop if not effectively implemented. This programme is designed to provide a conceptual framework for implementing a strategic KAM to help build and manage relationships

Who should attend:

This programme will benefit: Experienced salespeople charged with growing their company’s largest account, including: Key Account Managers Customer Relationship Managers Sales Executives Business Development Managers

Key Benefits
Participants on the programme will gain knowledge to: Increase depth within key accounts Develop a strategic perspective on sales and customer relationships Optimise strategic account sales team Recognise and overcome pressure tactics Understand what drives strategic account decisions Create and implement an action plan that will increase chances of success…

Organisations are facing a distorted and rapidly changing marketplace – competitive scenario, customers, socioeconomics. COVID-19 has exacerbated this. Many are approaching the situation with the same traditional transactional selling models, while some are quickly transforming their approach, in both instances, the result has remained mixed and generally underwhelming. This programme…

Who should attend:

The programme is designed to benefit: Organisations in products and services industries with a large Sales organisation Mid to top-level Sales professionals in B2C and B2B SME business owners who desire to understand how to build a professional Selling structure. Employees in Sales with high potential for managerial and leadership…

Key Benefits
After the programme, you will be able to: Assess the agility of your Selling Strategy and understand changing customer behaviour and disruptions to operations Review and Remodel your organisation’s Route to Market e.g. Assess, strengthen existing and find new, relevant channels – E-commerce Appreciate ways to enhance the productivity of…

Effective understanding and management of the marketing function is critical to business success. By exploring the critical tools of contemporary marketing management such as managerial orientations in marketing, new developments in the marketing mix, brand cum line extension, key account management strategies and so on, this program equips you to…

Who should attend:

Sales Executives, Marketing and Business Development executives.

Key Benefits
This comprehensive programme introduces new and old marketing operatives with limited understanding of the marketing function to marketing management. The programme integrates all aspects of marketing that appear disparate into a cohesive function. Additionally, the programme delivers a systems-thinking approach that allows managers to better align marketing efforts with business…

In 2014, a Boston Consulting Group interview of CEOs worldwide proved that talent management would be the number one business priority in the next 10 years employee engagement was second and was followed by leadership. Details of this survey and how to meet these priorities demand an enhanced role for…

Who should attend:

This programme will benefit HR professionals who need to further develop skills required to create the context for superior performance in their organisations Managers and professionals seeking a career in HR, or who need generalist knowledge of the practice of people management.

Key Benefits
The primary objective of this programme is to equip participants with the knowledge of human resource management principles, practices and processes that can add value to their organisations.

In light of the recent socio-economic challenges facing Nigeria, businesses and business leaders in different sectors of the economy have been put under pressure to deliver shareholder value, business sustainability, and drive organisational growth. The resultant effect of this is that financial targets were missed and some organisations were unable…

Who should attend:

Chief Executive Officers Executive Directors Top Business Leaders​

Key Benefits
Participants will learn to: Spot opportunities and threats their businesses face Make informed strategic decisions based on data and insights on the economy Review business models and mode of operation in light of the environmental realities Revisit corporate culture and its adequacy in light of the prevailing business environment Create…

At the heart of every decision is the desire to solve a problem, whether defined in terms of a deficiency or an opportunity. Executives and leaders generally, are made or broken by the decisions / choices they make or fail to make. A World Economic Forum article (2016) on the…

Who should attend:

The Problem Solving and Decision Making programme is designed for senior managers / leaders with varying levels of decision-making responsibilities. Participants will generally have considerable work experience in any field and will have come to a point where they realise the need to hone their problem solving and decision-making skills.…

Key Benefits
At the end of this programme, participants would have: Developed a strategy for handling complex problem situations Learned how to handle / use information correctly Learned to handle cognitive limitations that plague the decision-making process Learned to think according to defined parameters and frameworks that aid optimal decision making Honed…

Many organisations, businesses and not-for-profits are facing challenges relating with multi-level governments in an emerging democracy such as Nigeria’s, more-so, given the relative lack of experience in constitutional government and continuity in policies and personnel. There are new legal requirements that now have to be followed, and ethical challenges in…

Who should attend:

The programme is designed to benefit the following groups: Government Relations Managers Corporate Affairs Managers Communications Managers Marketing Managers Public Relations Advisers, Managers Heads of NGOs and their government facing officers

Key Benefits
Participants on this programme will learn to: Develop relationship management and reputation management skills Understand and implement strategic government relations management and communication planning Understand the changes in the legal environment Develop a consultation, lobbying, and issues management plan with a media communications component Understand, planing, and manage legislative relations…

In today’s complex business environment characterised by pervasive economic uncertainty, organisations are constantly seeking to develop and execute a winning strategy. Most forward-looking organisations, realising that distinctive human resources are critical in orchestrating a winning performance, now place more attention on aligning their human resource function with their strategic business…

Who should attend:

This programme is beneficial to line managers, technical specialists and other professionals in private and public sector organisations, who want to enhance the performance of their people.

Key Benefits
At the end of this programme, you will be able to: Gain practical concepts and frameworks that will help to align your people management practices with your firm’s competitive strategy. Understand how to implement change and drive business performance by achieving outstanding results through people.

In today’s competitive business environment, organisations must build a pipeline of top performers ready to assume managerial positions at short notice. These top performers must be adequately equipped with the business knowledge and skills necessary for such higher responsibilities. The programme aims to impart these general management skills and values…

Who should attend:

The programme is designed to benefit three key groups: New Managers Inexperienced Managers Upcoming Managers

Key Benefits
At the end of this programme, you will be able to: Understand and appreciate your managerial responsibilities to quickly step up and transition into new role as a manager Establish credibility and effective work styles required to be effective in today’s rapidly transforming workplace Possess the skills required to build…

Project Finance is a highly technical and complex field that has evolved with PPPs, especially as a limited-recourse facility. As a rapidly developing field of practice in connection with the rolling out of PPPs in Nigeria, there has been established a grave need for updating of the skills of investment…

Who should attend:

Some of the individuals and groups that may find learning about project finance beneficial include: Investment bankers: Investment bankers involved in project finance transactions will benefit from learning about the various financial structures and techniques used in these transactions. Corporate finance professionals: Corporate finance professionals in industries such as energy…

Key Benefits
Here are some of the learning outcomes for Project Finance Modeling course Understanding key financial metrics: Participants will learn how to analyze financial statements and understand the key metrics used in project finance modeling. Project Cash Flow Analysis: Participants will learn how to create and analyze cash flow projections for…

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