The sales game has changed; has your team? This programme helps you rethink structures, sharpen strategy, and build an agile, high-performing sales force ready to win in a fast-shifting market.
This Programme is designed for organisations with large sales operations across product and service industries seeking improved selling performance. It is ideal for mid- to senior-level sales professionals in B2C and B2B environments who must respond to rapidly shifting customer behaviour. The programme also benefits SME owners and high-potential sales employees looking to build a structured and professionally managed selling function.
Organisations today are facing a marketplace reshaped by intense competition, socioeconomic pressures, and the lingering effects of COVID-19. While some continue using traditional transactional selling models, others are attempting rapid transformation with mixed and often underwhelming outcomes. This programme equips participants to rethink outdated approaches and design sales models that remain relevant in a disrupted environment.
Through practical tools, strategic frameworks, and peer-to-peer engagement, participants will explore how to understand evolving customer behaviour, remodel route-to-market structures, and enhance the productivity of their sales organisation. By the end of the programme, they will be positioned to drive more resilient, agile, and customer-focused sales performance.
Key Learning Outcomes
Assess the agility of your selling strategy and understand disruptions in customer behaviour.
Remodel your route-to-market by strengthening existing channels and identifying new, relevant ones such as e-commerce.
Enhance the productivity of your sales organisation through improved behaviours and relationship-building practices.
Changes in customer behaviour vs sales and organisational strategy
Route-to-Market (RTM) Redesign and Innovation
Remodeling our route to market by reviewing/rebuilding the existing RTM model, new opportunities, and building an e-commerce route
Steps to review and rebuild the company’s route to market
Sales Team Productivity, Capability, and Ethical Performance
Enhancing sales staff productivity: the (Lean) selling organisation
Productivity-based reward systems
Positive behaviour in sales practice; ethical conduct in sales; emotional intelligence
Sales Finance, Profitability, and Operational Discipline
Sales and organisational profitability
Sales forecasting, receivables, cash flow/working capital management
Capstone Project
Capstone Project: Assessing the agility of your organisation’s Route to Market and redesigning it to enhance relevance, productivity, and profitability (submitted on the closing day).
Chidi Okoro is the Founder and Executive Consultant of Drugs and Medicaments Nigeria Ltd, providing strategy and business development advisory services across FMCG, pharmaceutical, retail, and Africa-focused organisations. A General Manager–level executive with over 30 years’ experience, he has worked in pharmaceuticals, personal care, food, and telecommunications, with operational exposure across all Nigerian states and four African regions. He previously served as MD of GlaxoSmithKline Consumer Nigeria, CEO Africa for Lucozade Ribena Suntory, and CEO of UAC Foods/Tiger Brands SA JV. A pharmacist with an MBA, he also holds executive qualifications from Lagos Business School and IE Business School. He is a recipient of several leadership and performance awards.
Vanessa Burgal is a Marketing faculty member at Lagos Business School. She has more than 20 years of experience in Europe, Africa, and South America as a Marketing Consultant, coach, and university teacher working for Heineken International, Coca-Cola, United Biscuits, Agrolimen, and Alimentaria Exhibitions.
She is an expert on brand development, launch, and management as well as consumer understanding, market segmentation, and brand positioning. Vanessa is currently a Marketing Consultant specialising in Africa. She has consulted widely with a broad range of businesses, small and medium-sized enterprises (SMEs), and multinational companies.
She earned her Bachelor’s degree and MBA from ESADE Business School in Barcelona, Spain. She also has a CEMS Master’s from HEC Business School in Paris, France.
Chidi Okoro is the Founder and Executive Consultant of Drugs and Medicaments Nigeria Ltd, providing strategy and business development advisory services across FMCG, pharmaceutical, retail, and Africa-focused organisations. A General Manager–level executive with over 30 years’ experience, he has worked in pharmaceuticals, personal care, food, and telecommunications, with operational exposure across all Nigerian states and four African regions. He previously served as MD of GlaxoSmithKline Consumer Nigeria, CEO Africa for Lucozade Ribena Suntory, and CEO of UAC Foods/Tiger Brands SA JV. A pharmacist with an MBA, he also holds executive qualifications from Lagos Business School and IE Business School. He is a recipient of several leadership and performance awards.
Vanessa Burgal is a Marketing faculty member at Lagos Business School. She has more than 20 years of experience in Europe, Africa, and South America as a Marketing Consultant, coach, and university teacher working for Heineken International, Coca-Cola, United Biscuits, Agrolimen, and Alimentaria Exhibitions.
She is an expert on brand development, launch, and management as well as consumer understanding, market segmentation, and brand positioning. Vanessa is currently a Marketing Consultant specialising in Africa. She has consulted widely with a broad range of businesses, small and medium-sized enterprises (SMEs), and multinational companies.
She earned her Bachelor’s degree and MBA from ESADE Business School in Barcelona, Spain. She also has a CEMS Master’s from HEC Business School in Paris, France.
The Admission Process
Begin your path to professional and personal growth with our straightforward enrollment process.
1. Click on the Apply Now button.
2. Select the number of participants to enroll on the programme and then fill in your detials.
3. Request for an invoice or make an instant payment via our secured payment gateway.
4. Upon confirmation of payment, a programme manager will get in touch with you at least three days before the programme commences.