A recent World Economic Forum report on the future of jobs lists complex problem solving, critical thinking and decision making as three of the top 10 skills required to succeed in the workplace. Managers and executives, on all levels, are daily faced with tough decisions that have implications for organisations.
At the heart of every decision is the desire to solve a problem, whether defined in terms of a deficiency or an opportunity that we are inclined to make choices that leave us as well off as possible. However, research and experience suggest that we often make choices that are either suboptimal or opposed to our best interest.
Research also suggests that two forms of mental operations are involved in decision-making: one is rational, methodical and analytical while the other is affective, instinctive and intuitive. Therefore, to make more optimal choices, we must understand how these dimensions interact in time-bound and uncertain contexts.
This online course will equip you with the knowledge required to develop your decision-making skills in today's world. At the end of the course, you will be able to:
- Understand the context of a decision
- Analyse and generate options for solving problems
- Evaluate said options
- Choose the most plausible option that will help make an informed and rational decision
- Collect feedback on your solution to determine the effectiveness of your decision
Module 1: Rational decision making – an introduction
Module 2: Problem analysis and diagnosis
Module 3: Cognitive biases in decision making
Module 4: Decision making in a complex and uncertain world
At the end of this programme, you will develop crucial decision-making skills that will enable you to make data-driven decisions for your organisation. This will ensure that your decision-making process is systematic and that you are making optimal choices
June 4 - 29, 2018