An increasingly dynamic world is a world of growing pressure on every organisation and its members. Ironically, more than ever before, it is also a world where organisational members are required to bring in their best selves to the workplace. The gap between the organisation’s expectations of its staff and the reality is often wide. The reason is simple – many managers/leaders have inherited the traditional command-and-control style of leadership from their predecessors. They assume this leadership style will work in a context that is drastically different from the kind that gave rise to it. The influx of a new generation of organisational members complicates matters as they cannot function effectively with the traditional style of leadership. The implication is that today’s leaders need to learn new tricks to drive dynamic and innovative thinking and the problem-solving orientation that is necessary to sustain the organisation’s competitive advantage in today’s world of work.

The Manager as Coach programme will equip today’s leaders/managers with the requisite capabilities to develop and lead a dynamic team. The International Coach Federation defines coaching as a thought-provoking partnership between the coach and the learner, aimed at inspiring the latter to maximise their personal and professional potential. Hence, the acquisition of essential coaching skills will equip participants with the capability to get the best from their team members.

Programme outline

Module 1 (week 1) – Fundamentals of Coaching

• Coaching essentials – what it is and what it is not
• The science of coaching – why coaching works
• Essential attributes of a leader as coach

Module 2 (week 2) – The Coaching Process

• Essential elements of the coaching process I
• Essential elements of the coaching process II

Module 3 (week 3) – Coaching tools and techniques

• Coaching tools and techniques

Module 4 (week 4) – Live session

• Live coaching demonstration

Key Learning Outcome

At the end of this programme, you will be able to:

• Appreciate the connection between coaching and performance
• Apply the relevant tools and techniques to facilitate your team’s development
• Engender trusting relationships with your team members
• Delegate responsibilities more confidently