Length
3 Days
Start Date
October 30
Fee
N255, 000
Location
Lagos

The complexities of today’s business environment elevates the importance of communication and relationship management. In the face of economic uncertainty, a surge in the virtual side of business, an increase in intricacy of expectations of stakeholders and competition styles, relationship management has changed greatly from what it used to be a decade ago. Economic, social and political pressures are forcing people and organisations to rework the way relationships are managed.

The programme design works on the research-supported view that the ability to manage relationships is supported by a deeper understanding and appreciation of self.

 

Key Learning Outcomes

  • Tools and techniques for increasing competencies in Emotional Intelligence (EI) Cultural Intelligence
  • Intrapersonal and Interpersonal Intelligence
  • Relationship between Emotional Intelligence (EI) and Interpersonal Relations
  • Link Between Communication and Influence
  • Building Workplace Relationships: 360° Communication Management; Influencing 360°
  • Effective Workplace Communication  – Listening and Probing; Giving and Receive Criticism; and Conflict Management

Programme Curriculum

  • Theories of Intelligence
  • Intrapersonal and Interpersonal Intelligence
  • Emotional and Cultural Intelligence
  • Tools and techniques for increasing competence in the Emotional Intelligence Domains
  • Relationship between Emotional Intelligence (EI) and Interpersonal Relations
  • The power of the Brain: Using the Brain to manage self and others
  • Listening and Probing
  • Giving and Receiving Criticism
  • Influencing 360°
  • Conflict Management
  • How to Prevent the Barriers to Effective Communication
  • Business Writing Etiquette
  • Leadership communication

Target Audience

This programme will benefit:

  • Managers, team leaders and supervisors who want to maximise their positive impact on others through effective interpersonal skills.
  • Team leaders and middle to senior-level functional managers in both private and public sector organisations whose roles require an understanding of people and idiosyncrasies.
  • Experts and specialists making a transition from managing equipment and processes to leading people.

 

Faculty

  • Henry Onukwuba
  • Solomon Avbioroko
  • Dr Okey Amah

A very rich and rewarding experience comparable to the best practices. A rich program both in teory and in case studies. Very high level faculty with relevant industry experience.”

Upcoming Sessions

2019

Currently, there are no Upcoming Sessions


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