3 Days
Start Date
October 2
N255, 000

Increased intercultural interaction – a consequence of globalisation and the attendant virtual nature of today’s work and mobility of people across national and cultural boundaries – is drawing attention to the inter-cultural dimensions of interpersonal and cross-organisational communication. Nigeria has no doubt become a more aggressive environment over time. This has been attributed mainly to frustration-aggression – people become aggressive because they are frustrated and have a perceived sense ofloss of control. This programme aims to produce managers who can deploy communication competence in a range of situations requiring the management of interpersonal and inter-cultural disparities.


Key Learning Objectives/ Benefits

  • Difference between “character defects” and “a disorder”
  • Establish assertion skills baseline
  • Establish personal rights, privileges, self-role and responsibility
  • How to building and maintain self-esteem
  • Methods of setting and focusing on social and communication goals
  • Assertiveness techniques


Programme Curriculum

  • Understanding Assertiveness
  • Thought Process and Behaviour
  • Managing Feedback
  • Personal Power: Building and Managing Self-esteem
  • Assertiveness Tools and Techniques
  •  Interpersonal Recognition and Respect
  • Managing Personal Power

Target Audience

  • Business owners
  • Experienced managers and seasoned professionals (with over four years’ experience) who want to build their strengths, resolve conflicts smoothly and exercise greater influence on others
  • Employees being prepared for managerial or leadership roles
  • People who regularly encounter conflict with others – colleagues, staff or managers, people who find it difficult to present their point of view and victims of corporate bullying and bullies
  • Organisations experiencing a medium to high level of aggressive Behaviour among employees and seeking to promote a more assertive environment (This category can book the course as a group)



  • Mr Henry Onukwuba
  • Dr. Joy Fom
  • Dr. Eugene Ohu

A very rich and rewarding experience comparable to the best practices. A rich program both in teory and in case studies. Very high level faculty with relevant industry experience.”

Upcoming Sessions


Currently, there are no Upcoming Sessions

Contact Us