Interpersonal Skills

Overview:
In an interdependent environment in which results are achieved mostly through cooperation with other people, managers need a high level of interpersonal skills.

In this seminar, participants will develop these skills through practical communication and negotiation exercises and will receive valuable feedback.

This programme has MCPE accreditation of 5 hours by ICAN.

Programme:

• Interpersonal communication skills
• Listening skills
• Constructive criticism
• Handling conflict: interpersonal conflict negotiation
• Managing your boss
• The art of persuasion
• Building relationships at work

For:
Senior managers and team leaders

Date:   23-24 October 2012
Fee:     N 140,000

Click here to register for the Interpersonal Skills programme