Problem Solving and Decision Making for Executives

Overview:
All managers in today's business environment are involved in some form of decision making and problem solving and are often faced with the challenge of constantly evaluating and managing various things.

Resolving problems and making decisions often prove difficult and time consuming. Most managers therefore solve problems and make decisions in a reactive manner, usually when stressed and short of time. Consequently, when they encounter a new problem or decision they must make, they react with a decision that seemed to work before and get stuck in a circle of solving the same problem over and over again. It does not have to be that way.  Following an effective, systematic process leads to optimal decisions. 

Objectives

•    Solve complex problems more easily and with better results
•    Focus on objectives to ensure all relevant information is gathered
•    Achieve strategic results by taking into consideration the short- and long-term consequences of decisions taken

Programme:

Problem Solving
-           Correct identification of problems: rethinking the logic of cause and effect
-           Understanding the distinction between serious problems and urgent problems
-           Reactive versus proactive approach to problem solving
-           Processes for problem resolution
-           When and how to facilitate participatory problem solving

Decision Making
-           Understanding why we make bad decisions
-           Recognising the psychological 'traps' that lead to poor and ineffective decisions
-           Decision making in the face of limited information
-           Effective decision-making processes and styles
-           Application of problem solving techniques in our personal and professional lives

For:
Managers and executives looking for a systematic approach to solving problems

Date:   27 - 29 September 2011            
Fee:     N 195,000

Click here to register for the seminar on Problem Solving and Decision Making for Managers.