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​Course Description
Analysis of Business Problems
This course is intended to sharpen the participants' basic ability to think about complex real-world business problems. It also serves as an introduction to the case study method.

Marketing Management
The objective of this course is to develop an understanding of the basic elements in marketing strategy such as product planning, market selection, distribution and pricing. In addition it also studies how to integrate all these elements in a coherent marketing mix.

Operations Management
Here, participants are introduced to the frameworks, key concepts and tools needed to design, implement, control and improve the value chain of operating systems.

Control / Accounts Management
Participants will look at the development and use of financial and other quantitative data as an aid to business decision making. Major topic areas include financial reporting, cost accounting, budgetary and control systems.

Management of Human Resources
This covers topics of personnel administration like human resources planning, recruitment, appraisal, compensation, training and development.

Team Building
Proper team work makes for greater flexibility, speed and quality of customer service. It is becoming more and more important for today's managers to have a good understanding of team building processes.

Communication Skills
This section will help participants reach a thorough understanding of the impact of top management communication style on employee attitude and performance, and know how to design communication strategies appropriate to their purpose.

Financial Management
This section of the course is expected to provide the participant with a good understanding of the financial environment and how financial decisions impact on various aspects of a company's operations.

Economic Analysis
This course develops essential concepts and methods which will enable the manager to understand the global and local macroeconomic environment in which his company operates and factor it into his business decisions.

Social and Political Environment of Business

A clear understanding of the environment of the firm, especially of the political economic milieu, the relationship between government, business and society, and trends in national strategy within the context of international political economy trends, is an imperative for the strategically-minded general manager.

The unit is designed to help managers identify a broad range of stakeholders in the environment of the firm with a view to enhancing the capacity for managing relationships with these stakeholders.

Organisational Learning

In a rapidly changing world, the ability to stay alive and continue to grow is largely a function of  an organisational climate that allows the rate of learning in the firm that is equal to or greater than the pace of change in the environment. The sessions consider these culture issues and the ladders of human development in firms.

Business Strategy
Business Strategy sessions using the case study approach emphasize the unique leadership role (often referred to as the helicopter view) of the Chief Executive as the strategist with practical examples of situations where the strategy process is either planned and directed or contingent and emergent.

Business Ethics
This course explores the fiduciary responsibilities of business executives and the responsibilities of business firms towards their main stakeholders.

Change Management

Change is an inevitable reality, yet people and organisations tend to resist change. The consequence is that such firms become unable to compete. The sessions consider the reasons why people resist change and what the generic approaches to change proactively are.