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Analysis of Business Problems
This course is intended to sharpen the participants'
basic ability to think about complex real-world business
problems. It also serves as an introduction to the case
method.
Marketing Management
The objective of this course is to develop an understanding
of the basic elements in marketing strategy such as
product planning, market selection, distribution and
pricing. In addition it also studies how to integrate
all these elements in a coherent marketing mix.
Operations Management
Here, participants are introduced to the frameworks,
key concepts and tools needed to design, implement,
control and improve the value chain of operating systems.
Control / Accounts Management
Participants will look at the development and use of
financial and other quantitative data as an aid to business
decision making. Major topic areas include financial
reporting, cost accounting and budgetary and control
systems.
Management of Human Resources
This covers topics of personnel administration like
human resources planning, recruitment, appraisal, compensation,
training and development.
Team Building
Proper team work makes for greater flexibility, speed
and quality of customer service. It is becoming more
and more important for today's managers to have a good
understanding of team building processes.
Communication Skills
This section will help participants reach a thorough
understanding of the impact of top management communication
style on employee attitude and performance, and know
how to design communication strategies appropriate to
their purpose.
Financial Management
This section of the course is expected to provide the
participant with a good understanding of the financial
environment and of how financial decisions impact on
various aspects of a company's operations.
Economic Analysis
This course develops essential concepts and methods
which will enable the manager to understand the global
and local macroeconomic environment in which his company
moves and factor it into his business decisions.
Social and Political Environment
of Business
A clear understanding of the environment of the firm,
especially of the political economic milieu, the relationship
between government, business and society, and trends
in national strategy within the context of international
political economy trends, is an imperative for the strategically-minded
general manager.
The unit is designed to help managers identify a broad
range of stakeholders in the environment of the firm
with a view to enhancing the capacity for managing relationships
with these stakeholders.
Organisational Learning
In a rapidly changing world, the ability to stay alive
and continue to grow is largely a function of organisational
climate that allows the rate of learning in the firm
that is equal to or greater than the pace of change
in the environment. The sessions consider these culture
issues and the ladders of human development in firms.
Business Strategy
Business Policy session using the case study approach
emphasize the unique leadership role (often referred
to as the helicopter view) of the Chief Executive as
the strategist with practical examples of situations
where the strategy process is either planned and directed
or contingent and emergent.
Business Ethics
This course explores the fiduciary responsibilities
of business executives and the responsibilities of business
firm towards their main stakeholders.
Change Management
Change is an inevitable reality, yet people and organisations
tend to resist change. The consequence is that such
firms become unable to compete. The sessions consider
the reasons why people resist change and what the generic
approaches to proactively change are.
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